Shipping was on time. Quality is very good. Battery performance is excellent. This trimmer is easy to set up

I was a little leary of this tool after reading some of the one star comments. After receiving this tool from unboxing to operation was less than 10 minutes and that was without reading the directions. I had to lol about one review saying it's hard to change the black handle to different positions. Lol your not supposed move the handle, you move the 2 pivot points on the tool which gives you a wide array of positions. The auto feeder works by pausing operation of the tool for a few seconds and as it slows down it spits out the string like it's supposed to. Conclusion: some people should not operate any kind of power tools if they have no clue how to use them. Ignor the negative comments. BTW I have an average size yard and was able to Edge, trim and switch over to my blower all without a charge in between. Great tool

This trimmer is the greatest thing that's ever happened to my yard. I've had it for two years and I've kept it outisde since day 1 in rainy Portland, OR. It got used monthly for trims around the front and backyards, or less often for bigger jobs, cutting through huge and dense masses of foliage that had been growing out of control for months. This trimmer has powered through a lot of pretty serious stuff without missing a beat. Its power is always there when you squeeze the handle, and jams are incredibly rare. I've gone through one single cartridge of string the entire time I've had it.

After my first review I got note from the tech support after a few days. When I took their advise and tried, and did it right it actually worked. I also have the 19inch lawn mower love them both.

I have to say I am very happy with my purchases and very impressed with the quality of the equipment. All three pieces of equipment were very easy to assemble; I did not need to use the instructions that came with the equipment. There are some things to understand about these three pieces of equipment. Compared to gas powered equipment mower, blower, trimmer are all very very light. The lack of significant weight can be misleading and interpreted as a lack of power, however, this is untrue

Ok I have been the person that loves to do the work myself instead of hiring someone to do things for me ....so we live in the high desert and despite most peoples opinion ...that its just a sand pit ...we here say lol Hahahaha ok....but we do have grass and weeds and yards to edge also lol Hahahaha .... So my back yard was starting to look like a jungle.

The trimmer is lightweight and will not make your back feel crooked after a while. It also has guiding wheels for vertical operation, say at the sideline of a lawn.